Frequently Asked Questions
✪ Why should I choose you?
We are an authentic CV writing and personal branding service trusted by a number of professionals across New Zealand. Over the years, we have empowered hundreds of clients to secure job interviews and job offers with some of New Zealand's most reputable and successful organisations. But don't just take our word for it. See what our clients are saying about us here.
✪ How do I get started?
Head to the Order Now page, select your package and follow the prompts to make payment. You'll receive an order confirmation email - check your spam folder too. Within the next 24 hours, a member of our team will contact you to start the writing process.
✪ How will I work with you? What is the process?
We follow a simple, 5-step collaborative writing process, which can be found here.
✪ How much will it cost to get my CV written?
Our prices vary depending on what stage of career you are at and how much time it will take to create your documents. More information about our prices can be found here.
✪ Where are you based? Do you serve clients NZ-wide?
We are a New Zealand owned and operated company (NZBN: 9429047804234). While our office is located in Auckland, we regularly work online with clients across New Zealand, including overseas clients who are migrating to New Zealand.
✪ Do you have experience in my industry?
Our writers have experience writing CVs for professionals from 40+ career fields and industries, including but not limited to Accounting, Banking, Engineering, Recruitment, Hospitality, Healthcare, Marketing & Sales, Insurance, ICT, and Logistics.
✪ Who will write my CV, cover letter or LinkedIn profile?
All your documents would be individually crafted by one of our NZ-based Senior CV Writers with a wealth of CV writing experience, combined with the local market knowledge and a background in recruitment, HR or career consulting.
✪ How long will it take to write my CV, cover letter, etc?
Depending on the turnaround time you selected when placing the order, you can expect to receive the first drafts within 2 or 5 business days once we have all the information we need from you to get started.
✪ Do I have to travel to your office?
No, you do not have to visit us in person as we work with you online - via phone and email. Operating online allows us to serve our clients more efficiently whilst keeping costs down, which makes our services more affordable for them.
✪ How do I communicate with my writer?
Communication with your writer is done via email as having everything in writing allows your writer to keep track of your requests and save any key information you provide such as your employment history or a link to a job advertisement.
✪ Will I be able to edit my CV in the future?
Absolutely! Your new CV would be sent to you in an editable Word format so you can make changes to it when you need to.
✪ What if I am not happy with my new CV, cover letter or LinkedIn profile?
It is our job to ensure you are happy with your new documents, so for complete peace of mind, we give you the option to request unlimited edits up to 14 days from the day you receive the first drafts until you're absolutely delighted with the documents.
✪ I don't have an existing CV or LinkedIn profile. How can you help?
No worries. Before we begin our work, we'll contact you to learn about some basic details of your career so that we can create your documents from scratch.
✪ When is the payment due? What payment options are available?
Due to the nature of our work, payment must be made in advance. You can pay securely via Visa, Mastercard, American Express, or direct bank transfer.
✪ What is an Applicant Tracking System?
An Applicant Tracking System (ATS) is a software application that handles the recruitment process by organising numerous CVs received from candidates to filter the "best-fit" ones.
✪ Will my information be kept private and confidential?
We are committed to protecting your privacy at all times, and we will not share your personal information with third parties unless you authorise us to do so. For more information, please refer to our Privacy Policy at the bottom of this page.